E-commerce shall not refuse to return goods without reason for 7 days based on the fact that the goods have been unpacked
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Today, there is also a new regulation on 315, which is even more popular. E-commerce cannot refuse to return goods for 7 days without reason based on the fact that they have already been unpacked. This is actually a routine that many merchants used to play, but now this regulation no longer applies, which means that merchants have another rule to comply with.
In fact, some merchants are also helpless, after all, there are also bad merchants and bad sellers. Many online shoppers use a few days to return without reason for 7 days, especially for some valuable products, so it is basically a free experience.
And some merchants are also exploiting Confucius. The product itself is not of good quality, so they will find some reasons to refuse returns. E-commerce often exaggerates descriptions in product introductions, but the product cannot achieve the effect of promotion.
Both of these aspects have problems, so we cannot simply look at which aspect is the problem. E-commerce is a virtual online economic environment, but it is closely related to offline. A good economic environment is created and worked together by everyone.